Frequently Asked Questions
What types of products do you offer?
ZINEGLOB specializes in a premium selection of organic beauty oils, including Organic Prickly Pear Oil and Hair Oil Treatment with Argan. All our products are crafted from 100% organic ingredients, ensuring they are free from harmful chemicals.
How do organic beauty oils benefit my skin and hair?
Organic beauty oils, such as those offered by ZINEGLOB, are known for their natural anti-aging and nourishing properties. For instance, Prickly Pear Oil is rich in antioxidants and essential fatty acids, which can help improve skin elasticity and hydration. Argan Oil is renowned for its ability to moisturize and strengthen hair, making it an excellent choice for hair care.
Are your products suitable for all skin types?
Yes, our organic beauty oils are formulated to be gentle and effective for various skin types, including sensitive skin. The natural ingredients used in our products minimize the risk of irritation, making them suitable for a wide range of consumers.
What is the production time for private label orders?
For private label orders, the production time may vary depending on the specifics of the order. Generally, preparation takes between 2 to 5 business days. However, if custom labeling or large quantities are involved, additional time may be required.
How can I track my order?
Once your order has been dispatched, you will receive a tracking link via email. This link will allow you to monitor the progress of your shipment based on the latest updates provided by the shipping carrier.
What should I do if my parcel is damaged during transit?
If you receive a parcel that is damaged, we recommend rejecting the parcel from the courier if possible. If the parcel has already been delivered, please contact our customer service for further assistance and guidance on the next steps.
Do you offer international shipping?
Yes, ZINEGLOB provides international shipping options. Delivery times may vary based on the destination, typically ranging from 4 to 22 days. It is advisable to check the estimated delivery time during the checkout process.
What types of beauty oils do you offer?
ZINEGLOB specializes in a premium selection of organic beauty oils, including the highly sought-after Organic Prickly Pear Oil and Hair Oil Treatment with Argan. These products are crafted from 100% natural ingredients, ensuring optimal nourishment for skin, hair, and beard.
Are your products suitable for all skin types?
Yes, our organic beauty oils are formulated to be gentle and effective for various skin types. The natural ingredients used in our products are designed to provide nourishment without harmful chemicals, making them suitable for sensitive skin as well.
How should I store my beauty oils?
To maintain the potency and effectiveness of our organic beauty oils, it is recommended to store them in a cool, dry place away from direct sunlight. This helps preserve the integrity of the natural ingredients.
What are the benefits of using Organic Prickly Pear Oil?
Organic Prickly Pear Oil is renowned for its anti-aging properties, rich in antioxidants, and essential fatty acids. It helps to hydrate the skin, reduce the appearance of fine lines, and improve overall skin texture.
How long does shipping typically take?
Domestic shipments generally take 2 to 7 days in transit, while international orders may take between 4 to 22 days, depending on the selected courier. We strive to dispatch orders within 2 business days of payment.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking link that allows you to follow the progress of your shipment based on updates provided by the shipping provider.
What should I do if my parcel is damaged during transit?
If you receive a parcel that is damaged, it is advisable to reject the parcel from the courier if possible. If the parcel has already been delivered, please contact our customer service for further assistance.
Do you offer refunds or exchanges?
Refunds or exchanges are available under specific conditions. If you wish to cancel your order before dispatch, you may do so. For items that have already been dispatched, please refer to our refund policy for further details.
Are there any import duties or taxes for international orders?
Yes, import duties and taxes may apply upon arrival in the destination country. These costs vary by country, and we recommend being aware of potential charges before placing an order.
